Responsible Gaming

Gambling should remain entertainment

Casino games are games of chance. Every result is determined by the relevant game mechanics, and previous results do not improve the likelihood of a future win. There is no guaranteed strategy, system or method that can ensure a profit. You may lose money when you gamble, and you should only play with money you can comfortably afford to lose.

Gambling is not a replacement for employment, savings, investment or professional financial advice. It should not be used to pay household bills, repay debts, cover essential expenses or recover money that has already been lost. Chasing losses can lead to greater losses and may make it more difficult to recognise when gambling is no longer enjoyable.

Before starting a session, decide how much time and money you are prepared to spend. Treat that amount as an entertainment cost rather than an amount that you expect to win back. Once your budget or time limit has been reached, stop playing. Avoid increasing your budget during a session because of excitement, frustration or the desire to recover losses.

• Only gamble with disposable income after essential expenses have been paid.
• Set a spending limit before you begin and do not exceed it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from money needed for rent, food, bills, savings or debt repayments.
• Do not gamble when you are upset, stressed, tired or affected by alcohol or other substances.
• Never borrow money or sell possessions to fund gambling.
• Remember that a win is not guaranteed and a loss is not an indication that a win is due.

Tools for managing your play

Planning your gambling in advance can make it easier to stay in control. Pokie7 Casino may provide account and play-management features designed to help players manage their activity. Depending on the service and your account, these may include deposit limits, loss or spending limits, session reminders, time-outs and account self-exclusion. Availability, settings and review periods may vary, so check the relevant account or help information before using a tool.

Deposit and spending limits

A deposit or spending limit can restrict the amount added to or used from your account over a chosen period. Select an amount that fits comfortably within your personal budget. A limit should be set before gambling begins and should not be treated as a target. If a change to a limit is subject to a delay or other condition, the applicable account information will explain when that change takes effect.

Time-outs and breaks

A time-out can prevent access to gambling for a selected period and may be useful if you want a short break. Regular breaks during a session can also help you reassess how much time and money you are spending. Move away from the device, review your budget and consider whether continuing is consistent with the plan you made before playing.

Self-exclusion

Self-exclusion is a stronger measure for anyone who wants to stop gambling for a specified period or longer. If you choose self-exclusion, follow the account instructions carefully and do not attempt to open another account or use another person’s account. We may take reasonable steps under our procedures to identify and restrict accounts connected with a self-excluded player, but no online control can replace your own decision to stop and seek support.

If you need help choosing a limit, taking a break or requesting self-exclusion, use the available account support options. You can ask for information without waiting until gambling has caused serious problems.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It is not defined only by the amount of money lost. Gambling may be becoming difficult to control if it takes more time, attention or money than you intended, or if it causes stress for you or people close to you.

• You spend more money or time gambling than planned.
• You repeatedly try to cut back or stop but find it difficult.
• You gamble to escape stress, sadness, loneliness, anger or other difficult feelings.
• You chase losses or believe you must keep playing until you win back money.
• You hide, minimise or give misleading information about your gambling.
• You borrow money, use credit or neglect bills and other responsibilities to gamble.
• You feel restless or irritable when trying to stop.
• Gambling affects your sleep, work, study, relationships or general wellbeing.
• You continue gambling despite financial, personal or emotional harm.
• You think about gambling frequently or organise much of your day around it.

If any of these signs feel familiar, stop gambling and consider using a time-out or self-exclusion option. Talk openly with someone you trust and seek independent advice. You do not need to wait for a crisis before asking for help. A qualified gambling counsellor or health professional can help you understand your situation, plan practical changes and explore support for related financial or emotional concerns.

If gambling has created debt or difficulty meeting essential expenses, consider speaking with a qualified financial counsellor. Do not try to solve financial pressure by gambling more. If you feel unsafe, are experiencing a mental health emergency or believe you may harm yourself, seek immediate assistance from emergency services or a qualified crisis service in your area.

Support, privacy and player protection

Players in Australia can seek confidential support from gambling-help services, financial counsellors, mental health professionals and community organisations. Independent support can help you make a plan that suits your circumstances. You may also wish to involve a trusted family member or friend, particularly if you find it difficult to set or maintain limits on your own.

Pokie7 Casino may apply player-protection checks and responsible gaming procedures. These may include reviewing account activity, asking questions about gambling patterns or affordability, providing information about available controls, restricting activity or closing an account where appropriate. Such steps are intended to support safer play and protect the integrity of the service. They do not guarantee that gambling-related harm will not occur.

We handle account and responsible gaming information in accordance with the applicable privacy requirements and our Privacy Policy. Information may be used to administer your account, apply safety controls, respond to requests and meet legal or regulatory obligations where relevant. You should provide accurate information when asked, as incomplete or inaccurate information may affect the operation of player-protection measures.

Age and account responsibility

Gambling is intended only for adults who meet the applicable legal age and eligibility requirements. Do not allow another person to use your account, and keep your login details secure. Parents and guardians should use appropriate device, payment and account controls to help prevent minors from accessing gambling services. If you believe another person is using your account, stop play and contact the available account support channel promptly.

Responsible gaming is an ongoing choice. Review your habits regularly, use the controls available to you and stop whenever gambling no longer feels recreational. For account-specific information about limits, breaks or self-exclusion, refer to the relevant Pokie7 Casino account support options and the applicable terms.